FAQ
100% satisfaction promise
Our goal is for every customer to be totally in love with their new artwork. If you have any concerns about your new piece when it arrives, please contact us straight away.
How do I hang my new art?
All of my original artworks have a wire hanger installed on the back of the artwork so it's ready to hang as soon as it arrives. I recommend using a secure hook on your wall that is appropriately rated for the artworks weight. Please don't put too much trust into stick-on hooks, they are as flakey as your ex.
Do you ship same day?
I will work quickly to ship your order as soon as possible. Unfortunately I can not guarantee same day shipping however I will get your order to the post office as soon as possible. Once your order has shipped, you will receive an email with all the tracking information. Delivery times vary depending on your location.
I don't live in Australia, can you ship internationally?
Yes, absolutely! However I will invoice you separately for shipping. Some of my items are large and bulky depending on the size of art you buy so I will organise the most economical and safest frieght option for your specific location. Just send me an email with your address and I will sort it all out for you.
I love your art, I just don't know where it would fit in my home!
Not a problem, I can create mock ups showing my art hanging in your space. All I need is a photo of your room and the dimension of the wall or the piece of furniture in view and I can help you find the perfect piece for your space and you can actually see what it will look like before you purchase. Win win!
What materials do you paint with?
I paint with premium, artist quality paints and use premium canvas which provides all of my artwork with archival qualities to last lifetimes. All of my timber frames are crafted using sustainable plantation timbers and every artwork is coated with varnish which does not yellow, protects from dust and UV.
I've never owned original art before, how do I care for it?
Honestly, its super low maintenance! All you need to do is give it a little dust off every now and then, its best to use a dry microfiber cloth. When you are hanging or moving the artwork make sure you have clean hands to prevent any oils transferring onto the timber frame. And if little fingerprints do end up on the artwork (I get it, I have kids too!), all you need to do is give it a gentle wipe with a damp microfiber cloth. The varnish coating on the painting protects it really well so its easy to wipe clean.